Website Visitor and Cookie Notice

DNOW L.P. and its Affiliates, Parents and Subsidiaries

Effective Date: 16 Oct 2020

Click on One of the Links Below to Jump to Listed Sections

  1. Cookies Information
  2. What are cookies?
  3. Why do we use cookies?
  4. What cookies do we use?
  5. Blocking Cookies

Cookies Information

DNOW L.P. and its affiliates, parents and subsidiaries (‘NOW’ ‘we’ ‘our’ ‘us’) are committed to protecting and respecting your privacy. This website is operated by DNOW L.P. This section is our Cookie Notice; it tells you why we use cookies, the cookies we use and how you can manage the cookies stored on your devices.

What are cookies?

A cookie is a small removable data file, typically of letters and numbers, downloaded on to a computer, smartphone or other device when the user accesses certain websites.

Why do we use cookies?

Cookies are used for a variety of reasons, from making a website function more efficiently, to recognising a user’s device and tailoring that user’s experience to fit prior preferences. Cookies can also provide the owners of a site valuable information about how that site is being used. We use cookies to help us better understand user behaviour, by telling us which parts of our website people have visited so that we can facilitate and measure the effectiveness of web searches. We also use cookies to remember personal information when a user fills out a form. This allows us to provide you the convenience of prefilling out some of fields on the form on your next visit.

Cookies often consists of a string of numbers and letters that uniquely identifies your computer, but it can contain other information as well, such as anonymized Internet Protocol (IP) addresses, browser type and language, Internet Service Provider (ISP), referring and exit websites, operating systems, date/time stamp and clickstream data from our YouTube videos.

In some of our email messages, we may use a “click-through URL” linked to content on the DistributionNOW website.  When customers click one of these URLs, they pass through a separate web server before arriving at the destination page of our website. We track the click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to receive these communications, we do provide an unsubscribe link on all email communications that you can manage your subscription.

What cookies do we use?

The type of cookies we use are session cookies and persistent cookies. Session cookies are temporary files which last only as long as your browsing session and are erased once you close your browser. Persistent cookies are files that stay in your browser’s subfolders after you close your browser.

Please review the table below for more detailed information on the specific cookies we use.

 

Essential Cookies

Certain cookies are necessary for our website to function and cannot be switched off. If you block them, our website will not work properly with your computer.

Host Categories Description Lifespan
.www.dnow.com __hs_opt_out This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. 13 months
www.dnow.com __hs_do_not_track This cookie can be set to prevent the tracking code from sending any information to HubSpot. 13 months
www.dnow.com __hs_initial_opt_in This cookie is used to prevent the consent banner from always displaying when visitors are browsing in strict mode. 7 days
www.dnow.com __hs_cookie_cat_pref This cookie is used to record the categories a visitor consented to. 13 months
google.com rc::a This cookie is used to distinguish between humans and bots. This is beneficial to the website, in order to make valid reports on the use of the website. Session
google.com rc::b This cookie is used to distinguish between humans and bots. This is beneficial to the website, in order to make valid reports on the use of the website. Session
google.com rc::c This cookie is used to distinguish between humans and bots. This is beneficial to the website, in order to make valid reports on the use of the website. Session
google.com rc::d-# This cookie is used to distinguish between humans and bots. This is beneficial to the website, in order to make valid reports on the use of the website. Session
.www.dnow.com hs-messages-is-open This cookie is used to determine and save whether the chat widget is open for future visits. 30 minutes
.www.dnow.com hs-messages-hide-welcome-message This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed. 1 day
.www.dnow.com __cfduid This cookie is set by HubSpot’s CDN provider, Cloudflare. It helps Cloudflare detect malicious visitors to your website and minimizes blocking legitimate users. 30 days
.www.dnow.com __cfruid This cookie is set by HubSpot’s CDN provider because of their rate limiting policies. Session

 

Performance Cookies

These cookies allow us to measure and improve the performance of our site by counting visits, return visits and proving us with information about the pages that are most visited. All this information is collected and reported anonymously.

Host Categories Description Lifespan
dnow.com __hstc This allows the website to obtain data on visitor behaviour for statistical purposes. 1 year
dnow.com __hssc Identifies if the cookie data needs to be updated in the visitor's browser. 1 day
dnow.com __hssrc Used to recognise the vistor's browser upon reentry on the website. Session
dnow.com _ga Used to generate statistical data on how the visitor uses the website. 2 years
dnow.com _gat Used by Google Analytics to throttle request rate. 1 day
dnow.com _gid Used to generate statistical data on how the visitor uses the website. 1 day
dnow.com hubspotutk This allows the website to obtain data on visitor behvaiour for staistical purposes. 1 year

 

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly..

Host Categories Description Lifespan
.youtube.com  VISITOR_INFO1_LIVE  This cookie is set by Youtube to keep track of user preferences for Youtube videos embedded in sites;it can also determine whether the website visitor is using the new or old version of the Youtube interface. 6 months
.youtube.com  GPS    29 minutes            
.youtube.com  YSC  This cookie is set by YouTube to track views of embedded videos. Session

 

Blocking Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided below.

You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. As how you can refuse cookies through your web browser controls vary from browser-to-browser, for instructions on how to eliminate or restrict cookies through your browser settings please visit All About Cookies.org

Click here  to remove DNOW tracking cookies from your browser.

Alternatively, please note that these links are not affiliated with DistributionNOW and have their own privacy and cookie policies, however, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com

For more information on how we protect your information please view our full Privacy Notice.