Website Visitor and Cookie Notice

DNOW L.P. and its Affiliates, Parents and Subsidiaries

Effective Date: 1 Jan 2020

Last Revision: 26 October 2023

Click on One of the Links Below to Jump to Listed Sections

  1. Cookies Information
  2. What are cookies?
  3. Why do we use cookies?
  4. What cookies do we use?
  5. Blocking Cookies

Cookies Information

DNOW L.P. and its affiliates, parent and subsidiaries (‘DNOW’ ‘we’ ‘our’ ‘us’) are committed to protecting and respecting your privacy. This website is operated by DNOW L.P. This section is our Cookie Notice; it tells you what cookies and similar technologies are, which technologies we use and why, and how you can manage the use of such technologies on your devices. For further information on how we process your personal data and on your rights, please read our Website Privacy Notice (https://www.dnow.com/privacy-notice/).

What are cookies?

A cookie is a small removable data file, typically of letters and numbers, downloaded on to a computer, smartphone or other device when the user accesses certain websites. Software on the user’s device (for example, a web browser) can store cookies and send them back to the website next time the user visits. This can allow a website to ‘remember’ a user or their device. A cookie cannot read data off your hard drive or read cookie files created by another website.

A web beacon is a clear picture file used to keep track of a user’s navigation through a website or series of websites. Web beacons can be used in conjunction with cookies to understand how a user navigates and processes content on a website.

Why do we use cookies?

Cookies and similar technologies such as web beacons (all referred to as ‘cookies’) are used for a variety of reasons, from making a website function more efficiently, to recognising a user’s device and tailoring that user’s experience to fit prior preferences. Cookies can also provide the owners of a site with valuable information about how that site is being used.

Cookies often consist of a string of numbers and letters that uniquely identify your computer, but they can contain other information as well, such as anonymized Internet Protocol (IP) addresses, browser type and language, Internet Service Provider (ISP), referring and exit websites, operating systems, date/time stamp and clickstream data from our YouTube videos.

In some of our email messages, we may use a “click-through URL” linked to content on the DistributionNOW website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page of our website. We track the click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to receive these communications, we do provide an unsubscribe link on all email communications so that you can manage your subscription.

What cookies do we use?

The type of cookies we use are session cookies and persistent cookies. Session cookies are temporary files which last only as long as your browsing session and are erased once you close your browser. Persistent cookies are files that stay in your browser’s subfolders after you close your browser. These are stored on your device for longer periods of time, subject to your browser settings.

Please review the table below for more detailed information on the specific cookies we use.

Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Essential Cookies

Certain cookies are strictly necessary for our website to function and cannot be switched off. If you block them, our website will not work properly with your computer or device.

Cookie Subgroup Cookies Description Lifespan
hubspot.com __cf_bm The __cf_bm cookie is a cookie necessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches the criteria associated with bots. This is a CloudFoundry cookie. Persistent
dnow.com __cf_bm The __cf_bm cookie is a cookie necessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches the criteria associated with bots. This is a CloudFoundry cookie. Persistent
dnow.com __cfduid This cookie is a part of the services provided by Cloudflare - Including load-balancing, deliverance of website content and serving DNS connection for website operators. Persistent
google.com
_GRECAPTCHA This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. Persistent
perf.hsforms.com
embed/v3/counters.gif Used to implement forms on the website. Session
maps.google.com
rc::a This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. Persistent
maps.google.com rc::b This cookie is used to distinguish between humans and bots. Session
maps.google.com rc::c This cookie is used to distinguish between humans and bots. Session
google.com rc::d-15# This cookie is used to distinguish between humans and bots. Persistent
dnow.com t3D This cookie is part of a bundle of cookies that serve the purpose of content delivery and presentation. The cookies keep the correct state of font, blog/picture sliders, color themes and other website settings. Persistent
dnow.com tADe This cookie is part of a bundle of cookies that serve the purpose of content delivery and presentation. The cookies keep the correct state of font, blog/picture sliders, color themes and other website settings. Persistent
dnow.com tADu This cookie is part of a bundle of cookies that serve the purpose of content delivery and presentation. The cookies keep the correct state of font, blog/picture sliders, color themes and other website settings. Persistent
dnow.com tAE This cookie is part of a bundle of cookies that serve the purpose of content delivery and presentation. The cookies keep the correct state of font, blog/picture sliders, color themes and other website settings. Persistent.
dnow.com tC This cookie is part of a bundle of cookies that serve the purpose of content delivery and presentation. The cookies keep the correct state of font, blog/picture sliders, color themes and other website settings. Persistent
dnow.com tMQ This cookie is part of a bundle of cookies that serve the purpose of content delivery and presentation. The cookies keep the correct state of font, blog/picture sliders, color themes and other website settings. Persistent
dnow.com tnsApp This cookie is part of a bundle of cookies that serve the purpose of content delivery and presentation. The cookies keep the correct state of font, blog/picture sliders, color themes and other website settings. Persistent
dnow.com tPL This cookie is part of a bundle of cookies that serve the purpose of content delivery and presentation. The cookies keep the correct state of font, blog/picture sliders, color themes and other website settings. Persistent
dnow.com tTDe This cookie is part of a bundle of cookies that serve the purpose of content delivery and presentation. The cookies keep the correct state of font, blog/picture sliders, color themes and other website settings. Persistent
dnow.com tTE This cookie is part of a bundle of cookies that serve the purpose of content delivery and presentation. The cookies keep the correct state of font, blog/picture sliders, color themes and other website settings. Persistent
dnow.com tTf This cookie is part of a bundle of cookies that serve the purpose of content delivery and presentation. The cookies keep the correct state of font, blog/picture sliders, color themes and other website settings. Persistent

Performance Cookies

These cookies allow us to measure and improve the performance of our site by counting visits, return visits and proving us with information about the pages that are most visited. All this information is collected and reported anonymously.

Cookie Subgroup Cookies Description Lifespan
dnow.com ack_# Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. Persistent
dnow.com nv_# Assigns a specific ID to the visitor. This allows the website to determine the number of specific user visits for analysis and statistics. Persistent
js.hs-analytics.net __hssc This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the main cookie for tracking visitors. Persistent
js.hs-banner.com __hssc This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the main cookie for tracking visitors Persistent
js.hs-analytics.net __hssrc This cookie is set to determine if the visitor has restarted their browser. Session
js.hs-banner.com __hssrc Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session. Session
js.hs-banner.com __hstc This cookie is used for website analytics. It is the main cookie for tracking visitor sessions. Persistent
js.hs-analytics.net __hstc This cookie is used for website analytics. It is the main cookie for tracking visitor sessions. Persistent
www.dnow.com __hstc This cookie is used for website analytics. It is the main cookie for tracking visitor sessions. Persistent
dnow.com _clck Clarity's cookies send us non-personally identifiable information about Clarity User ID and preferences on the browser, unique to the site. This ensures that behavior in subsequent visits to the site will be attributed to the same non-personally identifiable user ID. Persistent
dnow.com
_clsk This cookie persists that the Clarity User ID and preferences on the browser, by non-personally identifiable users. This ensures that behavior in subsequent visits to the same site will be attributed. Persistent
dnow.com
_ga This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the site’s analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. Persistent
dnow.com
_gat_UA- This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. Persistent
dnow.com
_gclxxxx Google conversion tracking cookie Persistent
dnow.com
_gid This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited. Persistent
app.wts2.one
cf_use_ob This cookie is associated with sites using CloudFlare. It is used to improve page load times and to override any security restrictions based on the visitors IP address. It does not contain any user identification information. Persistent
youtube-nocookie.com CONSENT This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website. Persistent
js.hs-analytics.net hubspotutk This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts. Persistent
js.hs-banner.com hubspotutk This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts. Persistent
www.dnow.com hubspotutk This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts. Persistent
play.hubspotvideo.com hubspotutk This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts. Persistent
 
Web Beacon Subgroup
Web Beacon Description Lifespan
dnow.com
Google Ads pixel This allows the website to obtain data on visitor behaviour for statistical purposes. Not applicable

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not directly store personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookie Subgroup Cookies Description Lifespan
hubspot.com __ptq.gif Sends data to the marketing platform Hubspot about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. Session
googlesyndication.com pagead/landing Tracks the conversion rate between the user and the advertisement banners on the website - This serves to optimise the relevance of the advertisements on the website. Session
sketchfab.com _gid Sketchfab uses to distinguish users by Google Analytics – third-party analytics cookies: google analytics for statistical purposes. Type of data processed: IP addresses. To maximize the privacy of users/visitors, we use the “masking IP” feature, which imposes on the system the darkening of the last 8 digits of the IP address of the user/visitor before any type of processing is performed, making in fact the analysed Purpose: to collect information, in aggregate form, on the number of users and on how they visit our site, to process statistics. Persistent
dnow.com sid_# Assigns a specific ID to the visitor. This allows the website to determine the number of specific user visits for analysis and statistics. Persistent
dnow.com tll_# Assigns a specific ID to the visitor. This allows the website to determine the number of specific user visits for analysis and statistics. Persistent
dnow.com vid_# Assigns a specific ID to the visitor. This allows the website to determine the number of specific user visits for analysis and statistics. Persistent
youtube.com VISITOR_INFO1_LIVE Tries to estimate the users' bandwidth on pages with integrated YouTube videos. 179 days
youtube.com YSC YouTube is a Google-owned platform for hosting and sharing videos. The YSC cookie registers a unique ID to keep statistics of what videos from YouTube the user has seen. Session

Blocking Cookies

You have the right to decide whether to accept or reject certain cookies where their use is not essential to the operation of the website, although this does not include cookies that are necessary for the website to function (such as those used for site security) which do not require your consent. For targeting or performance cookies, however, you can refuse consent when prompted in the cookie banner and can also exercise your cookie preferences by clicking on the appropriate options provided in the cookie banner on our website or follow the links and instructions provided below.

You can alternatively set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. This may alter your experience of the DNOW website and the applications within it. As how you can refuse cookies through your web browser controls vary from browser-to-browser, for instructions on how to eliminate or restrict cookies through your browser settings please visit All About Cookies.org.


To change your current cookies preferences on our website, click on the “cookie settings” button below:


Alternatively, please note that these links are not affiliated with DistributionNOW and have their own privacy and cookie policies, however, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com

Our website uses Google Analytics, a web analysis service ultimately provided by Google Inc. ("Google") that is integrated in the website by Sketchfab. Google Analytics works using cookies. Google Analytics cookies collect your IP address; however, because IP anonymization is used on this website, your IP address will be shortened (and therefore anonymized) as soon as technically possible and before it is stored or otherwise used in connection with Google Analytics. The anonymization process takes place within the European Union or the European Economic Area, except in exceptional cases, where your full IP address may be sent to a Google server in the United States and shortened there. We use the information collected by Google Analytics cookies to find out about how visitors use our website. Google will not combine the IP address sent by your browser in connection with Google Analytics with other data. You can prevent Google Analytics cookies from being stored by setting your browser software accordingly.

To opt out of being tracked by Google Analytics across all website, visit http://tools.google.com/dlpage/gaoptout.

If you have any questions or concerns regarding our use of cookies, or if you want to exercise any of your data protection rights, you can contact us at privacy@dnow.com. For more information on how we protect your information please view our full Privacy Notice.