Effective Date: 15 July 2020

1. Cookies Information

DNOW L.P. and its affiliates, parents and subsidiaries (‘NOW’ ‘we’ ‘our’ ‘us’) are committed to protecting and respecting your privacy. This website is operated by DNOW L.P. This section is our Cookie Notice; it tells you why we use cookies, the cookies we use and how you can manage the cookies stored on your devices.

2. What are cookies?

A cookie is a small removable data file, typically of letters and numbers, downloaded on to a computer, smartphone or other device when the user accesses certain websites.

3. Why do we use cookies?

Cookies are used for a variety of reasons, from making a website function more efficiently, to recognising a user’s device and tailoring that user’s experience to fit prior preferences. Cookies can also provide the owners of a site valuable information about how that site is being used. We use cookies to help us better understand user behaviour, by telling us which parts of our website people have visited so that we can facilitate and measure the effectiveness of web searches. We also use cookies to remember personal information when a user fills out a form. This allows us to provide you the convenience of prefilling out some of fields on the form on your next visit.

Cookies often consists of a string of numbers and letters that uniquely identifies your computer, but it can contain other information as well, such as anonymized Internet Protocol (IP) addresses, browser type and language, Internet Service Provider (ISP), referring and exit websites, operating systems, date/time stamp and clickstream data from our YouTube videos.

In some of our email messages, we may use a “click-through URL” linked to content on the DistributionNOW website.  When customers click one of these URLs, they pass through a separate web server before arriving at the destination page of our website. We track the click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to receive these communications, we do provide an unsubscribe link on all email communications that you can manage your subscription.

4. What cookies do we use?

The type of cookies we use are session cookies and persistent cookies. Session cookies are temporary files which last only as long as your browsing session and are erased once you close your browser. Persistent cookies are files that stay in your browser’s subfolders after you close your browser.

Please review the table below for more detailed information on the specific cookies we use.


Essential Cookies

Certain cookies are necessary for our website to function and cannot be switched off. If you block them, our website will not work properly with your computer.

Host Categories Description Lifespan
.distributionnow.com __hs_opt_out This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. 13 months             
www.distributionnow.com cookie_consent_functional   1 year
www.distributionnow.com cookie_consent_performance   1 year
www.distributionnow.com cookie_consent_thirdparty   1 year
www.distributionnow.com __RequestVerificationToken  This is an anti-forgery cookie set by web applications built using ASP.NET MVC technologies. It is designed to stop unauthorised posting of content to a website, known as Cross-Site Request Forgery. It holds no information about the user and is destroyed on closing the browser. Session
www.distributionnow.com ASP.NET_SessionId General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Usually used to maintain an anonymised user session by the server. Session
.distributionnow.com ARRAffinity This cookie is set by websites run on the Windows Azure cloud platform. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session. Session


Performance Cookies

These cookies allow us to measure and improve the performance of our site by counting visits, return visits and proving us with information about the pages that are most visited.

Host Categories Description Lifespan
hs-analytics.net __cfduid This cookie is set by HubSpot’s CDN provider, Cloudflare. It helps Cloudflare detect malicious visitors to our website and minimizes blocking legitimate users. Session
hubspot.com __cfduid This cookie is set by HubSpot’s CDN provider, Cloudflare. It helps Cloudflare detect malicious visitors to our website and minimizes blocking legitimate users. Session
usemessages.com __cfduid This cookie is set by HubSpot’s CDN provider, Cloudflare. It helps Cloudflare detect malicious visitors to our website and minimizes blocking legitimate users. Session
hubspot.com __hstc The main cookie for tracking visitors. 13 months
hubspot.com hubspotutk This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts. 13 months
hubspot.com __hssc This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. 30 minutes
hubspot.com __hssrc Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. Session


Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly..

Host Categories Description Lifespan
.youtube.com  VISITOR_INFO1_LIVE  This cookie is set by Youtube to keep track of user preferences for Youtube videos embedded in sites;it can also determine whether the website visitor is using the new or old version of the Youtube interface. 6 months
.youtube.com  GPS    29 minutes            
.youtube.com  YSC  This cookie is set by YouTube to track views of embedded videos. Session


5. Blocking Cookies

You have the option of whether to accept or deny cookies. However, choosing to block cookies may disable certain features of this site or prohibit the use of this site altogether. To deny or limit the use of cookies on your device you may set your web browser to deny the setting of any cookies, set your web browser to notify you when a cookie is set or you can delete set cookies later.

The process for blocking or removing cookies will vary from one web browser to the next. To change your current cookies preferences on our website, click on the “cookie settings” button below:

Alternatively, for instructions on how to eliminate or restrict cookies through your browser settings please visit All About Cookies.org.

For more information on how we protect your information please view our full Privacy Notice.